Frequently Asked Questions
Everything you need to know about your Hunter purchase.
How do I find the right size for my Hunter boots?
Hunter boots generally run true to size, but if you are between sizes or plan to wear thick boot socks, we recommend sizing up. Detailed measurements for calf width and height can be found on our Size Guide page.
What is the best way to clean and maintain my boots?
To maintain your boots, wipe them with lukewarm, soapy water and allow them to dry naturally away from direct heat. For a restored shine, we recommend using Hunter Boot Buffer or Boot Shine to remove 'blooming'—a natural process where white wax particles appear on the rubber.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please ensure the boots are in new condition to qualify for a full refund to your original payment method.
How long does shipping take?
Standard shipping typically takes 3 to 5 business days within the continental United States. We also offer express shipping options at checkout if you need your boots sooner.
Are Hunter boots covered by a warranty?
Yes, all Hunter footwear comes with a 24-month warranty against manufacturing defects. This does not cover normal wear and tear, misuse, or accidental damage.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at the final stage of checkout.